Arrival Time

Each client deserves their one on one time uninterrupted.  Please arrive no more than 5-10 minutes in advance of your appointment time, unless previously discussed


Late Arrival

Every person is entitled to a superb experience so please be sure to arrive on time.  If you arrive late for your appointment, your service time will be adjusted, and you will only receive the remaining time.  Any arrival after 10 minutes will have to be rescheduled *no exceptions*


Cancellation Policy

In order to cancel your scheduled appointment you to have to call Facials BiDesign at least 24 hours prior to your appointment.  Your appointment cannot be cancelled online.  If you contact us within less than 24 hours, or do not show up to your scheduled appointment you will be charged a $30.00 cancellation fee.